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Frequently Asked Questions

Although your doctor is the best source for answering your specific questions about anxiety and treatment with XANAX, you can find answers to common questions here.

General Information About XANAX


What is XANAX?

  • XANAX is a prescription medicine used:
    • to treat anxiety disorders
    • for the short-term relief of the symptoms of anxiety
    • to treat panic disorder with or without a fear of places and situations that might cause panic, helplessness, or embarrassment (agoraphobia)
  • XANAX is a federal controlled substance (C-IV) because it can be abused or lead to dependence. Keep XANAX in a safe place to prevent misuse and abuse. Selling or giving away XANAX may harm others, and is against the law. Tell your healthcare provider if you have abused or been dependent on alcohol, prescription medicines or street drugs
  • It is not known if XANAX is safe and effective in children
  • Elderly patients are especially susceptible to dose-related adverse effects when taking XANAX
  • It is not known if XANAX is safe and effective when used to treat anxiety disorder for longer than 4 months
  • It is not known if XANAX is safe and effective when used to treat panic disorder for longer than 10 weeks

What is the most important information I should know about XANAX?

  • XANAX is a benzodiazepine medicine. Taking benzodiazepines with opioid medicines, alcohol, or other central nervous system depressants (including street drugs) can cause severe drowsiness, breathing problems (respiratory depression), coma and death
  • XANAX can make you sleepy or dizzy, and can slow your thinking and motor skills
    • Do not drive, operate heavy machinery, or do other dangerous activities until you know how XANAX affects you
    • Do not drink alcohol or take other drugs that may make you sleepy or dizzy while taking XANAX without first talking to your healthcare provider. When taken with alcohol or drugs that cause sleepiness or dizziness, XANAX may make your sleepiness or dizziness much worse
  • Do not take more XANAX than prescribed

What do I need to know about the safe and effective use of XANAX?

  • Do not use XANAX for a condition for which it was not prescribed
  • Do not give XANAX to other people, even if they have the same symptoms that you have. It may harm them
  • You can ask your pharmacist or healthcare provider for information about XANAX that is written for healthcare professionals

About Counterfeit XANAX


What do I need to know about counterfeit or fake medicines?

Counterfeit medicines are on the rise in the United States and around the globe, putting the public at risk. Many consumers may not know that the medicines they've purchased are counterfeits.

Counterfeit medicines are dangerous by their very nature—they are not produced under safe manufacturing conditions and they are not inspected by regulatory authorities. It is impossible to know what ingredients counterfeit medicines actually contain and some have been found to contain dangerous ingredients, such as boric acid, heavy metals, and floor polish. Sophisticated counterfeiters will put some of the active ingredient in the fake medicine and make it look very similar to the real medicine.

The primary danger in taking a counterfeit medicine is that you are putting something into your body that not only may not help your current condition, but more alarmingly could result in harmful effects to your overall health. Learn more about counterfeit medicines.

How do I know if/when I've purchased counterfeit or fake XANAX?

Consumers should be aware that there is a growing availability of fake XANAX on the Internet and the dark web, which is leading to widespread abuse worldwide. In some cases, patients have noticed a different taste, consistency, or appearance of medicines that are later identified as being counterfeit, or they may have a different reaction to the counterfeit drug.

However, in more cases, many consumers may not know that the medicines they've purchased are counterfeits. That's why it's important to purchase prescription medicine from a legitimate pharmacy and pharmacist with whom you are familiar.

If you suspect the Pfizer medicine you have purchased may be counterfeit, contact us at 1-800-438-1985. Learn more about counterfeit medicines.

How can I safely purchase XANAX online?

If your doctor prescribes XANAX, be sure to fill your prescription at a reputable pharmacy. If you are purchasing your medication online:

1. Make sure the website requires a valid prescription. It’s illegal to sell XANAX without a prescription from a qualified healthcare professional.

2. Make sure you see a U.S. address and phone number. This can help you make sure the website is not selling unregulated medication from overseas.

3. Look for Verified Internet Pharmacy Practice Sites® (VIPPS®). A VIPPS® accreditation ensures the website you are purchasing from is secure and reliable.

Learn more about counterfeit medicines.

Saving on XANAX


What is the XANAX Savings Card?

The XANAX Savings Card allows eligible patients to pay as little as $4 every time they get a 30-day fill of brand-name XANAX—and could save up to $1,500 a year. If you have a prescription for brand-name XANAX, you can use the card for every fill through December 31, 2021.*

*Terms and conditions apply.

How do I use the XANAX Savings Card?

There are 2 ways to use the card immediately. Once you've requested your XANAX Savings Card, you can either:

  • Bring a printed copy of it to the pharmacy
  • Show it to your pharmacist on your phone

You can keep this card with you and continue to save on each fill for XANAX through December 31, 2021.

Who is eligible to use the XANAX Savings Card?

To be eligible to use a XANAX Savings Card

  • You do not have insurance from any Federal Healthcare Program (including Medicare, Medicaid, Tricare, or any other state or federal medical pharmaceutical benefit program or pharmaceutical assistance program)
  • You and your spouse/partner are not both over age 65 and retired
  • You do not receive Social Security Disability (SSDI) or any other Social Security Administration (SSA) benefits
  • Neither you, your spouse or your parents are on active military duty and if so, you are not covered by their military health insurance
  • You do not have End Stage Renal Disease (ESRD)
  • You are over the age of 18
  • You agree to the Terms and Conditions

To learn the full details of who is eligible, please see the full Terms and Conditions.

How do I get a XANAX Savings Card?

To get a Savings Card, register here and then download your card or have it sent to you via email or text.

Does the XANAX Savings Card work through mail-order pharmacies?

For reimbursement when using a mail-order pharmacy, please submit the following via mail:

  • A copy of your XANAX Savings Card
  • Your original proof of purchase (original pharmacy receipt; cash register receipt NOT valid) with the pharmacy name, product name, prescription numbers, NDC number, date filled, quantity, and price circled
  • A photocopy of the front and back of your insurance card
  • Your date of birth, name, and mailing address

Mail all of the information to:
XANAX Claims Processing Department
PO Box 1785
New York, NY 10156

Please allow 6-8 weeks to receive your reimbursement. Reimbursement requests must be postmarked within 4 weeks of fill date.

Taking XANAX


What should I tell my healthcare provider before taking XANAX?

Before you take XANAX, tell your healthcare provider about all of your medical conditions, including if you:

  • have or have had depression, mood problems, or suicidal thoughts or behavior
  • have liver or kidney problems
  • have lung disease or breathing problems
  • are pregnant or plan to become pregnant. XANAX may harm your unborn baby. You and your healthcare provider should decide if you should take XANAX while you are pregnant
  • are breastfeeding or plan to breastfeed. XANAX passes into your breast milk and may harm your baby. Talk to your healthcare provider about the best way to feed your baby if you take XANAX. You should not breastfeed while taking XANAX

Tell your healthcare provider about all the medicines you take, including prescription and over-the-counter medicines, vitamins, and herbal supplements.

Taking XANAX with certain other medicines can cause side effects or affect how well XANAX or the other medicines work. Do not start or stop other medicines without talking to your healthcare provider.

How should I take XANAX?

  • See What is the most important information I should know about XANAX?
  • Take XANAX exactly as your healthcare provider tells you to take it. Your healthcare provider will tell you how much XANAX to take and when to take it
  • If you take too much XANAX, call your healthcare provider or go to the nearest hospital emergency room right away

What should I avoid while taking XANAX?

  • XANAX can cause you to be drowsy. Do not drive a car or operate heavy machinery until you know how XANAX affects you
  • You should not drink alcohol while taking XANAX. Drinking alcohol can increase your chances of having serious side effects

How should I store my XANAX?

  • Store XANAX between 68°F to 77°F (20°C to 25°C)
  • Keep XANAX and all medicines out of the reach of children

Safety & Possible Side Effects


Who should not take XANAX?

XANAX is not intended for recreational use. There may be serious risks if XANAX is taken by someone for whom it is not prescribed.

Do not take XANAX if:

  • you are allergic to alprazolam, other benzodiazepines, or any of the ingredients in XANAX. See the Medication Guide for a complete list of ingredients in XANAX
  • you are taking antifungal medicines including ketoconazole and itraconazole

What are the most common side effects of XANAX?

The most common side effects of XANAX include drowsiness and light-headedness. These are not all the possible side effects of XANAX. Call your doctor for medical advice about side effects. You may report side effects to FDA at 1-800-FDA-1088.

What are the most serious side effects of XANAX?

XANAX may cause serious side effects, including:

  • See What is the most important information I should know about XANAX?
  • Abuse and dependence. Taking XANAX can cause physical and psychological dependence. Physical and psychological dependence is not the same as drug addiction. Your healthcare provider can tell you more about the differences between physical and psychological dependence and drug addiction
  • Withdrawal symptoms. You may have withdrawal symptoms if you stop taking XANAX suddenly. Withdrawal symptoms can be serious and include seizures. Mild withdrawal symptoms include a depressed mood and trouble sleeping. Talk to your healthcare provider about slowly stopping XANAX to avoid withdrawal symptoms
  • Seizures. Stopping XANAX can cause seizures and seizures that will not stop (status epilepticus)
  • Mania. XANAX may cause an increase in activity and talking (hypomania and mania) in people who have depression

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